Google pulls Gmail iOS app due to bugs

3 Nov 2011

The Gmail iOS app, which was launched yesterday, had to be pulled after many users complained they were unable to get into the app.

The Gmail iOS app offered new messages with push notifications, autocomplete email addresses and touch control optimisations.

However, a number of people complained that the app appeared to be broken, as many users were unable to log into the iOS app.

Google then removed the app from the iTunes Store, saying there was a bug with notifications which caused the error.

“We launched a new Gmail app for iOS. Unfortunately, it contained a bug which broke notifications and caused users to see an error message when first opening the app,” said Matthew Izatt, product manager at Google.

“We’ve removed the app while we correct the problem, and we’re working to bring you a new version soon. Everyone who’s already installed the app can continue to use it,” he said.

The error comes as a disappointment for iPhone, iPad and iPod touch users who were looking for a native Gmail app for their devices.

While a Gmail app has been available on Google’s Android OS since it launched, iOS users had to either set Gmail as their default email address, access it through the Gmail mobile site or use an unofficial alternative.