With a new multilingual and easy to navigate site developed by pTools Software, independent statutory body the Injuries Board has made available online claim applications on a 24/7 basis as well as the online tracking of claim applicants in order to both make the procedure easier for accident victims but also to reduce costs involved in the claims process.
PTools, which specialises in business critical and transaction content systems, has redesigned the site so that complex information can be handled by the Injuries Board staff and the information can be accessed without difficulty by the user.
New features include The Estimator, an interactive diagram of the human body that gives mouse-over guidelines for different body parts of the typical claim one can expect for these injuries.
More in depth information on specific injuries can be found in the Book of Quantum, a comprehensive downloadable PDF booklet.
The statistics section is also very helpful with a breakdown of the number of claims made and awarded in 2007 and the first quarter of 2008, as well as further information on the average award made, and highest and successful lowest claims.
There are also tools like the loss of earnings calculator as well as information on how best to recover after an injury and a frequently asked questions section. Interestingly you can claim between €14,000 and €20,000 for a minor thumb fracture that has a chance of good recovery but obviously it must be a legitimate claim.
By Marie Boran