RIM recalls 1,000 BlackBerry PlayBooks

16 May 2011

Research in Motion has recalled 1,000 PlayBook tablet computers that are understood to have been shipped with faulty operating systems. The software problems prevented users from performing initial setup.

The company recalled approximately 1,000 BlackBerry PlayBook 16GB tablets that were shipped with a faulty OS build.

It is understood that the majority of the devices are still in the distribution channel and haven’t yet been bought by consumers.

“In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance,” RIM said in a statement.

RIM, which recently issued a first quarter s profit warning about lower than expected BlackBerry sales, has not yet outlined sales figures for the new computers.

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years