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Topic » call centre agents

Welltel signs €4m deal with Portuguese communications tech firm

2 Apr 2021

Observe.AI’s tech to monitor and coach call centre agents raises $26m

11 Dec 2019

How can contact centres make sense of their data protection duties?

25 Jul 2018

‘Standards are improving and the culture is changing’

26 Oct 2017

Indian tech support firm HCL to create up to 85 jobs in Limerick

8 Sep 2017

Career memes of the week: call centre agent

14 Jan 2014