As businesses continue to deal with the Covid-19 crisis, many are looking ahead at how they can become more technologically resilient.

How a business will survive and thrive during this pandemic and how it will emerge in a post-Covid-19 world will be largely dependent on how CIOs handle change management and how truly resilient their IT strategies are.

That’s according to PwC’s Robert Byrne, who said that leaders who push the digital agenda will build strong technological resilience and help companies emerge from the crisis.

“There’s a very real need to have a strong ability to understand the overall change agenda, to be able to prioritise what is truly important in the short term, but also on the strategic front,” he said.

“And I think what’s most important is to leave room within your IT delivery capacity to be able to react with agility to the short-term and must-do changes, but also not lose sight of the strategic changes that need to happen to allow the business to continue to grow and emerge from Covid.”


Words by Jenny Darmody