At Future Human 2022, Aon’s Lisa Stevens, Boundless CEO Dee Coakley and Hatch Analytics’ Monica Parker shared their thoughts on the future of work.

Change can be terrifying, but it doesn’t have to be. Monica Parker came up with the name for her consultancy Hatch Analytics based on a quote by writer CS Lewis, whose mantra for dealing with uncertainty resonated with her: “We must be hatched or go bad.”

Lisa Stevens took up her current role as chief people officer of Aon around the time the pandemic struck. She had to oversee the firm’s 50,000-strong workforce during a huge time of flux.

This meant adopting something called smart working, where employees were allowed to “identify what’s the best way for them to be most effective”.

For Dee Coakley, CEO and co-founder of Irish start-up Boundless, the shift to remote working during the pandemic arguably helped business. Boundless provides companies with the infrastructure they need to recruit distributed teams.

“It’s all about people in the software and tech space,” she said. “People are by far and away your most valuable resource. There is no IP without the people.”

Regarding the future of working, the three agreed that it’s likely to involve a flexible approach. “It’s not where you work, it’s how you work,” Stevens said.


Words by Blathnaid O’Dea