Joseph Walsh, head of unified communications proposition at BT, explains some of the most significant trends in AI and how they will change the world.

Whether you are a business leader or not, you have likely heard echoes of the conversation surrounding AI and how it will impact how humans work and live.

In a way, it’s a misnomer to say that the AI revolution is about to begin – it’s very much already underway and you probably have encountered these changes in your daily life.

However, the issues have an additional layer of urgency when you’re a business leader. You may be wondering how to adapt to this new normal. If so, you can listen to some of the insights of BT’s Joseph Walsh, who took us through some of the key trends that business leaders should remain abreast of.


Words by Eva Short