Internships differ from one company to the next, so it’s always good to get insight from an intern who’s been there.
Internships can be an essential part of gaining experience as a young employee, but how can you be sure you’ll be doing more than making coffee?
Getting an inside look at what a company is really like and hearing first-hand accounts from interns who have been there before you goes a long way towards shedding light on a particular internship.
Marcos Crespo Bold worked as an intern for customer experience company Voxpro. Here, he shares his experience.
What are you studying in college?
Network systems administration and network information systems.
What drew you to Voxpro when you were seeking an internship?
I was placed in Voxpro by an agency.
What expectations did you have before you began your internship?
To practise what I learnt in class, and learn new and more advanced things.
What duties and responsibilities were you given initially?
From the word go, I was in charge of setting up new systems and creating a monitoring tool for the IT department.
Did the scope of your work change as the internship progressed?
Absolutely. It ranged from networking and programming, to telephony and systems administration.
Can you describe a typical day in your role?
Check emails, check and do IT helpdesk tickets, do some work on long-term projects, and help out the team with any work they’d require.
What key things have you learned during this internship?
Companionship and working in a team, most importantly. Apart from that, a plethora of different technical knowledge, especially telephony-related skills.
Has this internship made you feel as though you’re on the right career path?
Absolutely, I’ve always liked IT and working here has made me realise that I actually love it!
Do you feel more prepared for working life following your internship?
Yes. I got to learn many things from many different areas of IT and office life. It has given me great insight on how things really work, and I’m happy with what was accomplished.
Why should someone take up an internship at Voxpro?
It’s a very, very friendly environment. I had support all throughout my internship and the team was more than happy to give me a hand in any issues that I had, and I learned a great deal from them and the company.