Woman working on her digital skills at a laptop in her home.
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An Cosán wants to help tackle the digital skills gap with suite of new tools

22 Oct 2021

The CEO of the non-profit told attendees at a community webinar that almost one in two adults in Ireland has low digital literacy levels.

Dublin-based education non-profit An Cosán is introducing a new suite of digital tools in an effort to tackle Ireland’s digital skills shortage.

Several An Cosán team members addressed the issue and the centre’s plan to tackle it at a recent webinar on digital inclusion the organisation hosted for its community partners.

Heydi Foster, CEO of the non-profit, called for a “whole of society approach” to increasing digital literacy, which, she said is an essential requirement to participate fully in society and to thrive in the 21st century.

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Foster said: “Almost one in two adults in Ireland has low digital literacy levels, according to the Digital Economic and Society Index 2018. This is something that we all have a responsibility to address as a matter of urgency.”

She told the webinar attendees that a “collaboration between community, state and corporate sectors is urgently needed to ensure every adult has the necessary literacy, numeracy and digital skills to fully engage in society.”

Foster reminded the community partners of An Cosán’s founding principle “to leave no one behind” when it was first set up 35 years ago by co-founders Dr Ann Louise Gilligan and Dr Katherine Zappone.

The non-profit’s digital inclusion co-ordinator, Mark Kelly, then spoke about how An Cosán had been working with its partners to address digital exclusion in Ireland. Measures taken include a ‘Digital Stepping Stones’ tool developed with Accenture that allows people to evaluate their digital level competency. First rolled out in 2020, the tool identifies where people may need to upskill to fix any gaps in their digital skillset.

Kelly said the tool had been used by more than 5,300 people across the further education and training sector, including education and training boards, regional community training centres, local development companies, family resource centres and other community organisations.

To complement the success of the digital skills assessment tool, Kelly announced the development of a new suite of digital learning methods, using DigComp, the European digital competence framework.

Ariana Ball, corporate citizenship lead at Accenture, spoke during the webinar about the need for a growth mindset when it comes to teaching digital skills. The professional services company last year published a report on the digital skills shortage.

The report found that at least a quarter of the Irish population is excluded from an increasingly digital society because of socioeconomic reasons. This is leading to a “two-speed digital economy”, the report warned. It highlighted, in particular, the need for increased digital skills help for older people.

Recently, Vodafone Ireland partnered with charities Alone and Active Retirement Ireland to launch a new training programme to help those over the age 65 improve their digital skills. The Hi Digital programme aims to support 230,000 older Irish people as they overcome digital disenfranchisement.

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Blathnaid O’Dea
By Blathnaid O’Dea

Blathnaid O’Dea joined Silicon Republic in 2021 as Careers reporter, coming from a background in the Humanities. She likes people, pranking, pictures of puffins – and apparently alliteration.

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