Managed services firm OSG to create 155 new jobs

15 Dec 2010

Irish-owned managed services player OSG is to create 155 jobs as part of an Enterprise Ireland-backed €6m investment towards its expansion into the financial services outsourcing market.

OSG is a leading provider of professional managed service solutions to the insurance and financial services market. The group offers a diverse range of support services, including claims management, sales, customer services and consultancy and employs 245 people at nine service centres across the country.

Enterprise Ireland’s investment will provide further support in the areas of R&D innovation, professional training, marketing and product diversification, all of which will contribute to improved client services and added value for customers.

In addition, it will facilitate the group’s business transformation programme that is based on "lean" principles with the overall purpose of continuing to execute a growth strategy into new international markets.

“Firms such as OSG are at the forefront of Ireland’s smart economy, creating high-quality sustainable jobs and driving export sales across the globe,” the Minister for Enterprise, Trade and Innovation Batt O’Keeffe TD, said.

“With this research and development investment and a strong competitiveness drive, OSG is positioning itself at the leading edge of the international financial services sector. Irish firms must continue to invest in research and development know-how so that we can become a world leader in the innovation stakes,” said O’Keeffe.

Overseas expansion

OSG is an established and successful Irish company with local expertise and ambitious growth plans, said Malcolm Hughes, chief executive of OSG.

“Since we started the business in 1984, OSG has provided our clients with first-class advice, service and innovation. We are now ready to build on recent growth and to take the crucial next step to further expand into international markets and develop new and exciting business opportunities,” Hughes added.

Hughes said the backing of Enterprise Ireland will allow allow OSG to provide ongoing training through its OSG Academy and double revenue from €20m to €40m by the end of 2013.

“Now is the time to respond to increased market demand, build on our successful expansion into the UK and evolve into a world-class centre of excellence,” Hughes said.

John Kennedy
By John Kennedy

Editor John Kennedy is an award-winning technology journalist. He joined Silicon Republic in 2002 to become the fulcrum of the company’s news service He was recipient of the Irish Internet Association’s NetVisionary Technology Journalist Award 2005 and Siliconrepublic.com has been awarded ‘Best Technology Site’ at the Irish Web Awards seven times. In 2011 he received the David Manley Award commending him for his dedication to covering entrepreneurs. His interests include all things technological, music, movies, reading, history, gaming and losing the occasional game of poker.

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