Two men and a women in business attire stand in a corridor of Government buildings in Dublin.
Donal Travers, IDA Ireland; Wendy Harris, Gong; and Tánaiste Leo Varadkar. Image: Maxwell Photography

US enterprise software scale-up Gong rings in 80 new jobs for Dublin

28 Feb 2022

The San Francisco-headquartered business is driving its EMEA expansion out of Dublin.

Gong is expanding its EMEA headquarters in Dublin with the addition of 80 new jobs this year.

Jobs available at Gong will span engineering, infosec, inside sales, pre-sales, customer success, marketing and recruitment. A number of roles for the Dublin office are already live on the company’s careers portal.

Gong announced the establishment of its European HQ in Dublin last summer, to be led by newly appointed vice-president of EMEA Wendy Harris.

Harris has more than a decade of experience in financial services at Goldman Sachs and came to Gong after sales leadership roles in CarGurus and Dropbox.

“We are building a talented team in Dublin that will be responsible for spearheading Gong’s expansion across EMEA,” she said of the latest jobs announcement.

Gong’s software assists sales and other customer-facing teams with analysis of customer interactions. Its technology is underpinned by AI, machine learning and natural language processing, with work undertaken in the past year to expand the number of languages it supports. Gong also offers users customisable options on consent in order to ensure compliance with data regulation across different jurisdictions.

Like many businesses, Gong has attributed its recent rapid growth to the pandemic-led shift to remote working, which saw distributed teams increasingly rely on software for effective collaboration.

Founded in 2015 and headquartered in San Francisco, the company supports almost 3,000 customers globally, more than 300 of which are based in Europe.

Its clients include major tech brands such as LinkedIn, Shopify, Slack and Twilio, and among its newest clients in Europe are Hopin, Aircall, GoCardless and recent Irish unicorn Wayflyer.

Gong has been recognised as a top employer by Glassdoor and Great Place to Work. “Our focus on people is at the very heart of our business, as evidenced by Gong’s numerous ‘best workplace’ awards,” said Harris.

The company’s expansion in Dublin is supported by the Government through IDA Ireland.

“Dublin is a leading destination city for fast-growing companies to set up their European HQ in order to internationalise their business,” noted IDA CEO Martin Shanahan.

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Elaine Burke
By Elaine Burke

Elaine Burke was editor of Silicon Republic until 2023, and is now the host of For Tech’s Sake, a co-production from Silicon Republic and The HeadStuff Podcast Network. Elaine joined Silicon Republic in 2011 as a journalist covering gadgets, new media and tech jobs. She later served as managing editor before stepping up as editor in 2019. She comes from a background in publishing and is known for being particularly pernickety when it comes to spelling and grammar – earning her the nickname, Critical Red Pen.

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