BOI says there are ‘no issues’ with payments as nation raises issues with payments

23 Apr 2015

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Bank of Ireland, via Canadian Pacific/Flickr

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On the day when many people across the country are having their wages put into their bank accounts, Bank of Ireland (BOI) users nationwide are reporting issues with payments from employers.

Perhaps it’s the good weather or perhaps it’s a clerical error, but BOI are finding themselves on the end of an angry Twitter storm from customers who have found that their pay is not where its supposed to be.

Customers using the BOI app for mobile phones have also had issues connecting with it and are being presented with a message that reads: “We are unable to process your request at this time. Please try again later.”

However, the bank has issued a plea to customers that it is aware of the issue and that the funds will be transferred “shortly”.

Meanwhile, Twitter had this to say.

Update

BOI have now said that they expect all payments to be processed by the end of the day.

Bank of Ireland image, via Canadian Pacific/Flickr

 

Colm Gorey is a journalist with Siliconrepublic.com

editorial@siliconrepublic.com