For the past 24 hours users of Voice over Internet Protocol (VoIP) service Skype have been experiencing problems logging in to the service to make calls, affecting many of the 220 million user base amid fears of a complete system crash or cyber attack.
On their official blog, the Skype team has reassured users that this is not the case, and that the problem occurred “because of a deficiency in an algorithm within Skype networking software”.
Skype is currently working on fixing the problem across Europe, saying that it is seeing signs of improvement in the ability to log in, adding that it will be updating its customers constantly on the situation.
When the problem first occurred early yesterday Skype had promised customers that the issue would be resolved within “12 to 24 hours”, leaving many home and business users aggravated as the window of time has come and gone.
Some of those able to log in to the Skype service are finding that it crashes at regular intervals.
Some users are speculating that a package of Microsoft updates which were released at roughly the same time might be related to the peer-to-peer networking problem.
Downloads of the Skype program have also been disabled while the company is working on fixing the login problem.
By Marie Boran