Performix has signed an original equipment manufacturer (OEM) partnership agreement with Business Objects, which is currently engaged in creating 350 jobs in Dublin.
Under the terms of the deal the Irish call centre performance software firm will integrate and resell Business Objects’ XI technology with Performix Management Portal (PMP), which provides centralised access to individual employee performance data and analysis, and the tools and methodologies to standardise, execute and monitor employee and corporate performance management best practices on a 24/7 basis.
“The optimisation of enterprise performance is realised through the performance of employees at every level in the company from the contact center to the executive suite,” said Wyatt Mullin, vice-president of worldwide OEM sales at Business Objects. “The addition of Business Objects software to Performix PMP will enhance the ability of users to align and track key performance indicators of both the workforce and the enterprise.”
Last October, business intelligence (BI) software firm Business Objects revealed plans to create 350 jobs in two years following the opening of an operations centre in Park West Business Park in Dublin. The centre will serve customers in Europe to begin with but the intention is eventually to extend that role to the US, the Middle East, Asia and Africa. The majority of positions will be for graduates with skills in multilingual technical support, marketing, shared services, intellectual property management, global software localisation and product distribution.
Although it is headquartered in Massachusetts, Performix was established by former Capgemini executive Cathal McGloin in Dublin in 1998 and since then the company has grown strongly. Clients include such industry leaders as AOL, The Co-Operative Bank, ScottishPower and Verizon Wireless.
McGloin, who left Performix in September last to pursue new business interests, recently secured a US$10m funding round to help Performix extend its employee-performance management technology to new areas such as back office and business processing. McGloin remains a shareholder of the company. McGloin was replaced last September by Bill Mahoney, previously of US energy companies Excelergy and SCT, who has a strong track record in achieving rapid growth and profitability at these and other companies.
“Business Objects will add significant value potential to Performix PMP and will help us achieve the integration of our performance management platform with the enterprise BI strategies of our customers,” said Pat Kelly, vice-president of marketing for Performix Technologies.
By John Kennedy