10 new jobs as Roscommon IT services firm goes global

5 Jan 2012

Ten new jobs are to be generated as part of a €200,000 international expansion plan by Roscommon communications and IT services firm Flexible Contact Solutions (FCS).

The company, which was established in Ballaghaderreen in Roscommon in 2002, has emerged as one of the fastest-growing suppliers of communications solutions and IT services worldwide.

FCS serves 1,000 sites around the world and has engineering staff dotted around the world.

The expansion plan, which was outlined following the completion of a feasibility study by Enterprise Ireland, will see FCS locate new branches in South Africa, Russia, France, Spain and the Netherlands, in addition to existing bases in the UK, Turkey and Romania.

From the current 47 staff, there will be an additional 10 more positions filled, which includes five management positions in the coming months.

One of the management positions also includes the imminent appointment of a CEO which will be announced in the next couple of weeks.

The investment in the expansion is about €200,000 for the initial phase with a similar figure planned for investment in phase 2.

Global expansion plans

Company founder and managing director Mike Rowland said: “This expansion is a very significant achievement for a company with our ambitions. When the company was originally founded, the initial focus was as a contact centre consultancy but in recent years, multi-platform capabilities were added to enable FCS to provide global services for multinational clients.

“(The year) 2012 represents a very exciting period for FCS, which will see a large-scale expansion in Ireland and throughout Europe, including the UK, Romania and Turkey, while we will also open new branches in the all the emerging markets, which include Russia, South Africa and in many mainland European countries to meet the demand for our services.

“The initial focus will be in the regions where FCS have already major service contracts and will continue into the Asia-Pacific and Latin-America regions in the latter half of 2012,” Rowland added.

John Kennedy
By John Kennedy

John Kennedy is a journalist who served as editor of Silicon Republic for 17 years. His interests include all things technological, music, movies, reading, history, gaming and losing the occasional game of poker.

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