Five office workers sitting in a row at computers with headsets on the phone to customers.
Image: © Andrey Popov/Stock.adobe.com

Software company Yomali to create 40 new jobs with Irish expansion

29 Oct 2021

Yomali is looking to hire in software development, customer support and more.

US-founded software company Yomali plans to hire 40 additional people in Ireland over the next three years.

The business is planning to create software development, business process outsourcing (BPO), customer support, HR and accounting teams in Ireland.

It is currently recruiting for DevOps, senior back-end and front-end developers, BPO specialists, account managers, HR managers, phone sales agents and customer support call centre agents.

Yomali is a group of companies developing software and services to help businesses sell more online.

The company already has a presence in Ireland. Yomali Labs Limited was incorporated in Ireland in 2019 and established its headquarters in Dublin in early 2020.

Yomali Group CFO Andrew Thornber said the company has received “huge help and encouragement” from IDA Ireland.

“We see our Irish operation placing us at the vanguard of our industry with top-class technology and services,” he added. The company is aiming to enhance its customer service offering in the US, EU and the UK.

IDA Ireland CEO Martin Shanahan said this expansion “underscores Ireland as an emerging hub for leading software companies looking to establish a foothold in the EU market” due to the scope of talent available in this sector.

Yomali’s teams have operated on a fully distributed basis, even before Covid-19. It currently has more than 170 employees across Ireland, the US, UK, Romania and the Philippines.

The company focuses on four different areas, each operating as a standalone division with its own management team and distributed team.

This includes an affiliate sales and marketing team, a BPO team focused on shopping cart abandonment and customer support, an online payments division and a CRM team.

Don’t miss out on the knowledge you need to succeed. Sign up for the Daily Brief, Silicon Republic’s digest of need-to-know sci-tech news.

Blathnaid O’Dea
By Blathnaid O’Dea

Blathnaid O’Dea worked as a Careers reporter until 2024, coming from a background in the Humanities. She likes people, pranking, pictures of puffins – and apparently alliteration.

Loading now, one moment please! Loading