Twitter has speeded up its reporting process for abuse by bullies and trolls, enabling users to report multiple tweets at once.
It is a significant step-up for the micro-blogging service, which in the past admitted its processes for dealing with bullies and trolls have been ineffective.
The ability to report multiple abusive tweets in one go will help significantly in situations like the Gamergate controversy and a host of other situations where users suddenly catch the unwelcome attention of a virtual lynch mob.
‘Behavior that crosses the line into abuse is against our rules and we want it to be easy for you to report it to us’
– HAO TANG, TWITTER
“We want everyone on Twitter to feel safe expressing themselves,” said Twitter safety engineer Hao Tang in a blog post.
“Behavior that crosses the line into abuse is against our rules and we want it to be easy for you to report it to us. So, today we’re introducing an improvement to our reporting process: the ability to attach multiple tweets to a single report.”
Twitter promises to resolve issues faster
Twitter’s reporting process up until recently has been criticised for being slow and clunky.
The new update makes it easier for users to provide information on the extent of abuse and reduces Twitter’s time to respond.
“That added context often helps us investigate issues and get them resolved faster.
“Safety continues to be a top priority at Twitter. We have more improvements coming that will give you even more control over your experience and look forward to sharing those updates soon,” Tang said.
The new update is rolling out on iOS, Android and on Twitter.com and the company said the feature will be fully deployed worldwide in the coming weeks.
Twitter image via Shutterstock
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