With so many organisations looking for top talent, company culture is becoming as important as the job itself.
Everyone wants to enjoy what they do for a living. Sure, a big part of that is the work, but you should pursue a career in something you’re passionate about.
If you’re going to spend a large chunk of your day doing something, you need to make sure you love doing that thing.
With a talent shortage, particularly in tech, there are plenty of companies that could offer you a job you love. But how do you choose?
Company culture has become a huge factor when people are deciding where they want to work. But how can you know for sure what the culture is like in a particular company? A look inside and hearing from employees themselves is a good start.
At Zendesk, a laid-back, friendly atmosphere is essential, according to associate HR business partner Claire Walsh.
“It’s quite informal at Zendesk; we have events and we have Happy Hour every Friday with drinks to kind of wind down after the week, so definitely a sense of fun and humour is really important,” she said.
This sense of fun and a good work-life balance is echoed by Roberto Aiello, an instructional designer at Zendesk.
“We are dedicated to our job but we don’t work crazy hours; we have time for family, for friends and, of course, for our own passions,” he said. “We’re always encouraged to pursue our own passions.”
On a broader scale, Zendesk’s culture doesn’t just stretch to its employees’ work-life balance, it also participates in community outreach.
Aiello said Zendesk helps local non-profit organisations by improving education and promoting gender equality.
Zendesk’s culture is particularly important to its business model because it is a platform that helps its clients have more meaningful relationships with their customers.
In order for Zendesk to help its clients give customers a human touch, it needs people who are passionate about what they do.