ADVICE PEOPLE EMPLOYERS JOBS NEWS ALL

Topic » customer care

US tech start-up’s move into Dublin to create several new jobs

6 days ago

Salesforce forecasts major growth in cloud technologies in coming years

20 Sep 2021

Zazzle to expand European HQ, creating 50 jobs in Cork

15 Sep 2021

Limerick’s Arise Europe gets snapped up by Swiss company

20 Jul 2021

Zoom calls on Five9 in $14.7bn acquisition

19 Jul 2021

25 jobs available now at IT services provider Welltel

15 Jul 2021

How has Covid affected the business of customer experience?

26 Jun 2021

France’s Aircall valued at $1bn in latest funding round

23 Jun 2021

Back to basics: The customer experience in a digital world

20 May 2021

How this mechanical engineer became a leader in customer success

19 May 2021

Welltel snaps up contact centre comms specialist in latest deal

22 Apr 2021

Welltel signs €4m deal with Portuguese communications tech firm

2 Apr 2021

AI player Genesys to buy Bold360 to enhance customer experience

16 Mar 2021

SFI and Avaya team up to develop next-gen AI

15 Mar 2021

How this customer support engineer intern is learning by example

3 Mar 2021

Data analytics company Boxever acquired by Sitecore

3 Mar 2021

Eir says it ‘underestimated’ its customer care challenges

11 Feb 2021

Customer relations platform ServiceDock acquired by Critizr

27 Jan 2021

Medallia to establish sales and support hub in Ireland, creating 100 jobs

8 Jan 2021

Hootsuite acquires Sparkcentral to boost social media customer service

6 Jan 2021

100 software jobs announced at Genesys in Galway

6 Jan 2021

What’s next for assistive AI?

31 Dec 2020

B2B tech is poised to grease the wheels of post-Covid economic recovery

28 Dec 2020

Beyond sci-fi: The state of AI and what’s to come

18 Dec 2020

‘The best customer service is when people don’t have to contact us’

10 Nov 2020

How will your communications need to change after Covid-19?

21 Aug 2020