Lorna Ross, innovation lead at VHI Health & Wellbeing, presented a keynote at Future Human 2020 on the important role of design thinking in healthcare.

Designer and recent star of RTÉ’s Big Life Fix, Lorna Ross urged the Future Human audience to consider “the reason why transformation and disruption is so urgently needed in healthcare and the imperatives driving it”.

According to Ross, the health sector “can either transform itself or we disrupt it from the outside”. The latter is what she foresees happening if healthcare tries to stand its ground as an immovable monolith, and there are three potential disrupters in particular that she explored in her keynote.


Words by Elaine Burke