Ali Rayl, VP of customer experience at Slack, explains how the company has retained the best aspects of its culture while working remotely.

In her virtual keynote at Future Human 2020, Ali Rayl detailed what Slack learned from the global rush to remote work throughout 2020.

“This pandemic has forced our hand on many of these changes that research has been telling us to make for years,” she said, citing flexible work schedules as just one example.

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Words by Elaine Burke