A&O IT Systems has secured a contract valued at in excess of €500,000 to provide software maker TerraNua with end-to-end infrastructure outsourcing.
TerraNua builds practical software solutions that simultaneously reduce the risks and costs of a company’s governance, risk and compliance needs and obligations.
Following the purchase of the firm by Irish investors from its previous parent company (a large, US-based, financial services firm), TerraNua had to set up a new internal IT infrastructure quickly. as it had used the parent’s extensive infrastructure capabilities up until that point.
It needed to integrate its offices in Dublin and New York and continue servicing its remote clients in Boston. Although it had significant software development and support capabilities, it did not have personnel with the skills to manage internal networks, desktops, servers and all the associated security.
The entire internal IT infrastructure had to be integrated and be capable of being centrally monitored by a single group.
A top priority for TerraNua CEO Brian Fahey was the rapid implementation of the infrastructure and network that would enable the company to continue its business, without any interruption in service to its clients after extrication from the previous parent’s existing IT infrastructure.
The system is provided as a managed service solution through A&O. Routine helpdesk enquiries go through a Software as a Service (SaaS) management tool that A&O uses to give its clients a quick and cost-effective solution.
“With A&O, we received the level of consultation and relationship that we were seeking,” Fahey said. “This was complemented by a comprehensive solution at the right price.
“A&O supplied the software, hardware, professional services and ongoing monitoring of our internal infrastructure systems in the rapid timeline that we needed. It’s a complete solution that enables us to focus our resources on the software solutions we build and maintain for our clients, and removes the challenges of simultaneously maintaining our own internal IT infrastructure.
“It also provides additional monitoring of our own development and production environments. We are delighted with the outcome,” he said.
By John Kennedy
Pictured at the announcement of the deal (from left)are Howard Roberts,head of Professional Services, A&O; Brian Fahey, CEO, TerraNua; and John Murphy,director,A&O