PayPal’s new international operations centre in Dundalk open for business

2 Jul 2012

Sixty employees began work today at global online payments company PayPal’s new operations centre in Dundalk.

“I am delighted to welcome our first employees to Dundalk. Today, 60 people started working here and by the end of this year we will have over 200 people in Dundalk with 1,000 by 2015,” said Louise Phelan, vice-president of global operations for PayPal in Europe, the Middle East and Africa.

“Our new employees have joined PayPal at an exciting time. Our vision is to help people pay for things anytime, anywhere and on any device connected to the internet.

“We’re re-imagining money to work better for consumers and businesses at a time when the line between the online world and the high street is breaking down. Our new teammates in Dundalk will help us create the future of money,” Phelan added.

The new Dundalk Operations Centre is eBay Inc’s third site in Ireland, with the other two being PayPal and eBay locations in Dublin.

The PayPal centre in Dundalk includes customer service, risk operations, merchant services and sales across Europe, the Middle East and Africa. The company is seeking to fill roles across a range of activities, including customer support, operations, finance, sales and compliance. More information about the job openings can be found on PayPal’s website or eBay’s website.

PayPal’s European operation centre opened in Dublin in 2003, with a staff of 25 people. Since then, the number of employees has increased to more than 1,400 today. 

In 2009, PayPal invested €15m in the establishment of a European Centre of Excellence in Blanchardstown, with the support of IDA Ireland. The Dublin centre manages all direct customer contact for PayPal’s businesses across Europe, the Middle East and Africa and its nearly 42m active accounts in these regions.

Tina Costanza was a journalist and sub-editor at Silicon Republic