Global social media revenue to hit US$16.9bn in 2012 – the dawn of social commerce

25 Jul 20121 Share

Share on FacebookTweet about this on TwitterShare on LinkedInShare on Google+Pin on PinterestShare on RedditEmail this to someone

Share on FacebookTweet about this on TwitterShare on LinkedInShare on Google+Pin on PinterestShare on RedditEmail this to someone

Usage of online social media has matured and more than 1bn people worldwide will use social media this year. Global social media revenue is forecast to reach US$16.9bn in 2012, up 43.1pc from 2011 revenue of US$11.8bn, according to Gartner.

Advertising is, and will continue to be, the largest contributor to overall social media revenue and is projected to total US$8.8bn in 2012.

Social gaming revenue more than doubled between 2010 and 2011 and is expected to reach US$6.2bn in 2012, while revenue from subscriptions is expected to total US$278m this year.

“Usage of online social media has matured, and more than 1bn people worldwide will use social networks this year," said Neha Gupta, senior research analyst at Gartner.

Advertising is, and will continue to be, the largest contributor to overall social media revenue and is projected to total US$8.8bn in 2012.

Social gaming revenue more than doubled between 2010 and 2011 and is expected to reach US$6.2bn in 2012, while revenue from subscriptions is expected to total US$278m this year.

“Although the number of social media users is large, and in some cases increasingly mature in their usage patterns, the market is still in its early stages from a revenue perspective,” Gupta said.

Gartner expects the number of social media users will continue to increase at a moderate pace. New forms of media and entertainment will keep users engaged on social media sites and attract new ones. 

Rising competition among social media players, each vying for consumers’ leisure time and attention, will lead to the rise of new forms of social media (web-based and mobile).

What social means for marketers

Marketers are allocating a higher percentage of their advertising budget to social networking sites. This is mainly driven by the fact these sites offer a large pool of engaged users who spend considerable time on these sites — this increases the potential click-through rates (CTRs).

Social media sites enable marketers to target ads to discrete consumer segments by unlocking the interconnected data structures of users that include lists of friends, their comments and messages, photos and all their social connections, contact information and associated media.

“Social media sites are becoming more innovative in their ad products to attract marketers” Gupta said. “Social networking sites should deploy data analytic technologies that interrogate social networks to give marketers a more accurate picture of trends in accordance with consumers’ needs and preferences,” she added.

Gartner analysts said social media sites will continue to incorporate gaming techniques on their networks, driven by the monetisation opportunities that it presents.

The sale of virtual goods will remain the primary source of revenue. Major console gaming publishers have recently entered the social gaming arena and are adding momentum to the social gaming industry by utilising their intellectual properties.

The fiscal future of social

Gartner expects this trend to have a favourable impact on social gaming revenue as consumers are likely to be attracted to familiar gaming titles. Some of the big social developers such as Zynga, GREE and DeNA have moved to an open-platform strategy, enhancing user convenience and choice.

The growth in users paying for professional networking accounts will continue to grow. However, social sites are moving toward lower subscription fees and shifting focus to other sources of revenue, such as advertisement-based sales.

Gartner said this is corroborated by the fact that many of the professional sites (including LinkedIn and Xing) that charge for premium services observed a decline in the subscriptions revenue ratio. Apart from a few exceptions, Gartner continues to see limited success with the premium subscription models.

The sale of virtual goods outside of social gaming is the largest revenue earner in the "other" category.

The trend to sell high-value advisory services — such as public relations and reputation management — to brands so that they can better manage their presence on social networks is on the rise and is expected to continue. Payments on social media sites will increase, providing increased revenue opportunities to social media sites to serve as a payment platform for transactions of digital content (to pay for applications, such as part of Facebook), as part of social gaming (for example, FarmVille), or to make a person-to-person (P2P) payment to another user of the network site.

New revenue opportunities for social media will also arise as both mobile and TV platforms integrate with social networking as a core service.

“New revenue opportunities will exist in social media, but no new services will be able to bring significant fresh revenue to social media by 2016,” said Gupta.

“The biggest impact of growth in social media is on the advertisers. In the short and medium terms, social media sites should deploy data analytic techniques that interrogate social networks to give marketers a more accurate picture of trends about consumers’ needs and preferences on a customised basis.

“In the meantime, however, they should also continue to exploit other channels of revenue like mobile advertising and social commerce,” Gupta said.

Social media image via Shutterstock

66

DAYS

4

HOURS

26

MINUTES

Get your early bird tickets now!

Editor John Kennedy is an award-winning technology journalist.

editorial@siliconrepublic.com