Cork-based IT outsourcing firm PFH Computers has opened a new network management centre at its Little Island facility to provide SME businesses with IT management on a 24/7 basis.
PFH Computers managing director Paul Hourican said the centre will benefit firms that will now be able to obtain comprehensive management and security services, while increasing network security and stability, and lowering the cost of system maintenance and administration.
PFH Computers, with offices in Cork and Dublin, employs more than 80 people in Ireland and is actively involved in outsourcing IT services, project management, training and consultancy services, business systems solutions and IT infrastructure.
“This centre is a direct response to those SMEs that typically want to work closely with trustworthy IT service partners in order to establish customised IT support strategies,” Hourican explained.
“Managed services, security and associated support offerings have expanded our ability to address customer needs and fill a gap left by traditional IT service companies,” continued Hourican. “We’ve got 20 years of experience supporting this initiative, which is already ensuring substantial benefits. Some 25 customer sites, ranging from healthcare to insurance to the motor industry have signed up in Ireland North and South and in the UK and there are 110 servers under management.”
One of PFH’s new services, ManageIT, was devised to comprehensively monitor and proactively manage customer networks remotely. The new network management centre at Little Island monitors IT systems on a 24/7 basis.
“Our network management centre is about providing our customers with maximum performance and minimum downtime,” maintains PFH projects and quality manager, Jason Boyle
“Comprehensive management and security services enable our customers to outsource critical information technology functions, safely and securely, while simplifying the management of their own IT infrastructure.”
“We’re conscious,” added Boyle, “that this enables SMEs to stop spending all of their internal IT staff’s time on maintenance and troubleshooting and instead have them focus on more strategic projects.”
By John Kennedy