Web host company Digiweb is having a bit of a nightmare month after a ‘major hardware failure’ saw its services go down yesterday (May 11).
Digiweb is battling to get its servers back up and running after they ran into problems yesterday afternoon.
Customers of Blanchardstown-based Digiweb were unable to access any of the shared hosting services Digiweb provides while the issue was being dealt with, and it’s still not resolved.
At 3.20pm yesterday, a problem was announced on the Digiweb support page, having been tweeted about on Monday, with server issues dragging on until 11am today (12 May), when services on the affected servers were still not fully operational.
A list of updates was provided by Digiweb on its website, however, when we tried contacting the company for a bit more detail we were met with an automated message, simply stating: “Due to a major hardware failure, customers will be unable to access any of the shared hosting services. We are working to get this resolved as quickly as possible.”
It’s not known how many Irish websites have been affected by the outage, however, a list of servers that are becoming available have been added to the company’s update, with more added as fixes are made.
Sorry people due to a digiweb problem we are not recieving any mails, If we missed you we are truly sorry .. https://t.co/b9sJOmbUC6
— Glam Beauty Salon (@GLAM_Swords) May 12, 2016
@digiwebhosting what is happening this morn? Can't access my emails or even view digiweb hosting website???
— Mobile Dog Grooming (@MobileDogGroom) May 12, 2016
There have been a number of issues for Digiweb to deal with already this month, with its storage network, mail server and IMAP service all having problems in recent days.
We’ve reached out for further information from the company but, in the meantime, keep an eye on this page for important updates on the matter.
There is currently an issue with one of our mail servers. See https://t.co/LtM6jMIjHW for up to date information.
— Digiweb Hosting (@digiwebhosting) May 3, 2016
There is an issue with the IMAP service on https://t.co/Kz3kZteYyS. This will be restored shortly and our engineers will to monitor it.
— Digiweb Hosting (@digiwebhosting) May 4, 2016
— Digiweb Hosting (@digiwebhosting) May 5, 2016
There are currently issues with our Storage Network. This is causing issues accessing websites and email accounts.
— Digiweb Hosting (@digiwebhosting) May 10, 2016
Due to a major hardware failure, customers will be unable to access any of the shared hosting services. See https://t.co/vLGTfdBeB7 for more
— Digiweb Hosting (@digiwebhosting) May 11, 2016
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