NUI Galway opens first-year student hotline and website

14 Aug 2013

The homepage of the NUI Galway website for first-year students

NUI Galway’s dedicated First Year Student Hotline opens again today until 30 September, ready to help incoming first-year students make the transition to third-level education.

Now in its fourth year, the First Year Student Hotline will also be open to students’ parents and students’ advisers at 091 493 999.

First-year students can also find answers to questions they may have on a website that aims to take the mystery out of the first few weeks of university life.

Future Human

A team of specially trained students will helm the hotline from Monday to Friday, 9am-6pm; and Saturday, 17 and 24 August, from 10am-1pm. They are expected to address questions ranging from start dates, first round offers, points requirements for courses, registering as a student at the university; and fees and accommodation options.

Stephen O’Dea, admissions officer at NUI Galway, said that for students receiving their Leaving Certificate results, the next few weeks will be a hectic and exciting time.

“We at NUI Galway recognise the significance of this change and the impact that it will have on the individuals and the families of those entering into university education for the first time,” O’Dea said.

“As such, we have set up the First Year Student Hotline to provide information, support and guidance for all who are involved in the transitions process.”

NUI Galway is expected to welcome some 3,200 new students in September.

Tina Costanza was a journalist and sub-editor at Silicon Republic