Nortel Networks, in collaboration with Eircom’s Lan Communications, is to deploy internet protocol (IP) telephony, videoconferencing and multimedia collaboration at SR Technics’ expansive servicing facility at Dublin Airport.
The value of the deal, believed to be the largest IP implementation in Ireland so far, was not disclosed.
“The SR Technics deployment will be one of the largest converged communications solutions to be installed in Ireland to date,” said Barry Dillon, business manager of Nortel Ireland. “It is a prime example of the organisational benefits that can be achieved through the use of IP-based communications systems to ignite and power global commerce.”
The solutions are being implemented by Nortel channel partner Lan Communications under a contract with SR Technics Ireland. The deployment is part of a worldwide upgrade by SR Technics of all information and communication technologies, converging multiple voice and data networks into one system designed to meet current and future business requirements.
SR Technics Ireland is part of SR Technics Group, the world’s leading independent Total Solutions Provider of aircraft, component, engine and technical services with more than 100 customers globally.
Lan Communications is expected to implement converged communication solutions that include local area network switching, IP telephony, multimedia collaboration and integrated voice recognition capabilities to automate switchboard services.
“Multi-point desktop videoconferencing is a particular feature of the Nortel solution and one of the principle reasons why we selected these technologies,” said Tony Conroy, IT manager of SR Technics Ireland.
“We can get multiple users together in a high-quality desktop video conference and in that same environment users can share graphics, spreadsheets and documents in real-time and whiteboard their ideas and plans together,” Conroy said.
“Using collaborative technologies is particularly important where you have a facility as large and linear as ours, capable of housing up to 22 aircraft. It takes a lot of time for staff to get from one part of the facility to another, so to be able to communicate effectively, as if in person, provides a major benefit in time saved and productivity,” he concluded.
By John Kennedy