IBM has revealed a new Services Innovation Lab (SIL) designed to accelerate the expansion of real-time analytics and software automation in both IBM’s technology services offerings and its global services delivery capabilities.
The SIL will operate out of IBM Research’s Labs worldwide, including New York, California, China, Israel, India, Japan, Switzerland and Brazil.
The lab, which will initally be made up of about 200 technology experts hand-picked from around IBM, expands the company’s nearly decade-old services research programme by bringing together services, research, software developers and industry experts from around the company to focus initially on the creation of services software applications for analytics, mobility and cloud computing.
IBM invests more than US$6bn annually on research and development and employs about 3,000 researchers worldwide, with about a third of them focused on services and analytics.
"Our singular focus is to help our clients capitalise on technologies that solve problems and create new possibilities," said Mike Daniels, senior vice-president and group executive, IBM Services.
"Creation of the Services Innovation Lab demonstrates how we at IBM differentiate our capabilities versus competition. We harness the best of what IBM research and development can deliver in science and engineering to help our clients be more innovative."
IBM researchers, developers and other technical experts who will participate in the SIL have an array of credentials, including development and client experience in computer science, software, security and compliance, systems management, mathematics and business optimisation, data mining, storage, computer systems, user interaction and cognitive sciences.
The main focus of these researchers and developers is to turn the intellectual property created during client engagements into software – thereby making it easier and faster to replicate a solution to thousands of engagements around the globe.